Shipping policy
Shipping Policy
Thank you for shopping with us! Below you’ll find everything you need to know about our shipping process.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, it will be shipped promptly.
Shipping Time
Shipping times vary depending on your location:
- Domestic Shipping: 3–7 business days
- International Shipping: 7–15 business days
Please note that delivery times are estimates and may vary due to factors beyond our control.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the selected shipping method. We may also offer free shipping promotions from time to time.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery in real time.
Delays
We are not responsible for delays caused by shipping carriers, customs clearance, or unforeseen circumstances. However, we will do our best to assist you if any issues arise.
Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
If your package is marked as delivered but you haven’t received it, please contact the shipping carrier first. If you still need help, feel free to reach out to us.
Contact Us
If you have any questions about your order or shipping, please contact us at:
bellymouna3@gmail.com